Privacy Policy

1. Information We Collect

Vermi Raja collects only the minimum necessary information required to process and dispatch your orders, provide customer care, and communicate delivery updates (via WhatsApp, SMS, and email). This includes your name, shipping address, contact phone number, and email address.

2. Payment Security

We never store, log, or have access to your credit card numbers, UPI PINs, or banking passwords. All online payments are handled directly by PCI-DSS compliant banking partners (such as Razorpay) using end-to-end 256-bit encryption.

3. No Sale of Customer Data

We maintain a strict zero-spam policy. We do not sell, rent, or trade your personal details with third-party advertising brokers. Your phone number is strictly utilized for parcel logistics, courier tracking, and order confirmations.

4. Your Rights & Contact

You may request a copy of your stored order records or request complete deletion of your account information at any time by contacting flamingarrowenterprises@gmail.com.